Metalcraft Earns ISO 9001:2015 Certificate

customer service - certificate

Metalcraft is pleased to announce we have been awarded an ISO 9001:2015 certificate from Intertek, affirming that Metalcraft adheres to the internationally recognized standard for quality management.

“Metalcraft has had a strong history of committing to our Quality system and continuous improvement,” said Jim Miller, Metalcraft VP of Engineering & Quality. “When the new standard came out, we saw that as a better fit for us and a great opportunity to take our system to the next level.”

Earning ISO 9001:2015 certification means our customers will continue to receive the high quality service and product from Metalcraft they’ve grown accustomed to.

“Our certification means we are taking a hard look at ourselves and working as a team to make improvements in all aspects of the business, so our customers can rely on a quality product every time.” Miller said.

For more information about Metalcraft’s ISO 9001:2015 certification or if you have questions about your next ID application project, contact Metalcraft at 641-423-9460, email us at [email protected] or check us out at idplate.com.

 

 

Julia Deets, VP of Marketing and Customer Experience 

About the Author: Julia Deets

Julia Deets joined Metalcraft in 1999 as the Marketing/New Product Director. Julia has held numerous roles during her career with Metalcraft, all related to marketing and customer support. Her current position is as the VP of Marketing and Customer Experience. She has both an undergrad and a Master's degree in Organizational Communications from Northwest Missouri State University and the University of Northern Iowa, respectively. 

 

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